Your Questions Answered

We've gathered the most common questions about Stem Stone™ products and aromatherapy to provide you with clear and helpful answers. Explore this section to learn more about our handcrafted stones, how to use them, and what makes our essential oils special.

Frequently Asked Questions

At Stem Stone™, we believe in transparency and empowering our customers with knowledge. Our mission is to promote relaxation, focus, balance, and everyday well-being through sustainable and high-quality aromatherapy solutions. This section addresses common inquiries to ensure you have the best experience with our products.

What key details should I know about Stem Stone™ products, shipping, and returns?

Our products are crafted with 100% pharmaceutical-grade essential oils, ensuring high quality and purity. We ship throughout the continental US. For returns, unopened and undamaged products can be returned within 14 days for a full refund. Your satisfaction is our priority.

How long does the scent from the aromatherapy stones last?

The longevity of the scent depends on the essential oil used and the environment. Typically, a few drops can last for several hours to a full day. You can reapply essential oils as needed to refresh the aroma. The stones themselves are reusable for up to six weeks.

How long do the stones last before I need to discard them?

Our aromatherapy stones are designed to be reusable for up to 6 weeks. Unless saturated in standing liquid, crushed, or fully dried out, they do not lose their ability to diffuse essential. Simply refresh them with our custom blend of essential oils. The product is not edible; please keep it out of reach of children and animals.

What if I have other questions not listed here?

If you have any further questions or need assistance, please do not hesitate to contact us at info@stemstonenola.com

How do you use Stem Stone™ aromatherapy stones?

To use your Stem Stone™, simply apply 3-5 drops of our custom essential oil blend directly onto the stone. The stone will absorb the oil and gently diffuse the aroma into your personal space. You can place it on your desk, nightstand, in your car, or any small area where you desire a calming or uplifting scent.

Please note, the product is not edible; keep it out of reach of children and animals.

Where should I place my aromatherapy stone?

You can place your Stem Stone™ aromatherapy stone anywhere you'd like to enjoy its benefits. Popular spots include office desks, bedside tables, yoga spaces, in your car's cup holder, or small living areas. Avoid placing them near direct heat sources, as this can affect the diffusion and lifespan of the essential oils.

Can Stem Stone™ aromatherapy stones be burned?

No, Stem Stone™ aromatherapy stones are not designed to be burned. They are porous stones intended for absorbing and diffusing essential oils at room temperature, providing a flameless and safe aromatherapy experience. Please do not apply heat or flame to the stones.

Are products only available for purchase online?

For now, yes—our products are primarily available online.

Stem Stones™ is a student-founded business created and operated by high school entrepreneurs who balance academics, athletics, leadership, and community service. Because of our busy schedules, we do not currently have a brick-and-mortar retail location.

However, we love connecting with our customers in person! Throughout the year, you'll find us at pop-up markets, community events, school functions, and local vendor fairs, where you can experience our products firsthand.

Want to shop with us in person? Follow us on social media to see where we'll be next and to stay up to date on upcoming events, new product launches, and exclusive promotions. We look forward to meeting you!

Discover your wellness journey

We're dedicated to helping you achieve relaxation, focus, and balance with our handcrafted aromatherapy stones. Explore our collections and find the perfect essential oils to enhance your well-being. Join the Stem Stone™ community today.